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• Handle retail customer service inquiries for the Spanish speaking markets.
Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
It would be great if you understood services such as PBNs and link building work and can recommend packages to clients.
I am looking for someone to take ownership of the strategy and work hard to bring results.
We require the services of an assistant for about 15-20 total hours/week.
(Budget above is based on weekly.) You will: - Support customers via email, chat and Facebook messenger in a timely manner to provide answers to questions.
• Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales.
• Respond to a minimum of 100 customer contacts a day.
https:// Fire-EI_IE1258957.11,20**Regarding Working Hours** Working hours are somewhat negotiable, but figure 8 hours daily (more if you want it!
We receive a number of support tickets every day that relate to various functions of Word Press and will need our general VA to answer these.
In the early stages, we will train wherever questions come in that the VA has trouble with.
- Provide online support with various administrative duties, as required.
You should: - Have a strong Internet connection, along with experience using communication tools like Skype.